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Frequently Asked QuestionS

View the kind of questions people are asking.

Managed cloud services refers to outsourcing daily IT management for cloud-based services and technical support to automate and enhance your business operations.

Often, internal IT departments don’t possess the skills to effectively monitor and maintain a cloud environment. In these situations, a company hires a third-party cloud managed services provider to manage cloud security, computing, storage, network operations, application stacks, vendors and more.

Depending on your IT needs, cloud MSPs can also handle monitoring and reporting, performance testing, backup and recovery and more. With fixed monthly pricing, hiring a cloud managed services provider is often less expensive than an in-house team.

Standard contract terms are 12, 24, and 36 months. which include a Managed Services Agreement and with the flexibility of cloud managed services, you decide how much you’re willing to pay for IT services and have a consistent monthly bill.

For example, a tax service has a spike in customers during tax season and will need more support during the first quarter of the year and less during the second through fourth quarters. A privatized learning institute for working adults will need the most support in the evenings when students are online after work.

With a fixed monthly service plan that’s customized to fit your needs or budget, you optimize the amount you pay for IT support.

  • User Productivity.
  • Infrastructure Expenses.
  • IT Staff Productivity.
  • Small Initial Investment.
  • Predictable Monthly Costs.
  • Immediate Expert-Level Support.
  • Economy of Scale.
  • Overall Business Productivity.

Just to name a few.

The cost of Managed IT Services can vary widely. Fees range between $100 to $250 per user per month. Factors that affect cost are headcount, the size of and sophistication of your IT systems, and whether you outsource some or all of the technology management functions. Your average 50-person firm can expect to pay around $5,000-$7,000 per month for fully managed IT services.

Bastet Partners has assisted hundreds of businesses increase productivity and profitability by making cloud products an integrated part of their operations.

No matter your size, specialization, or industry our core mission is to deliver the latest cloud consulting, services, maintenance, and support.

If your business depends on technology to accomplish day-to-day operations, then you are the perfect client for us. 

In May 2021, malicious actors launched an attack on the Colonial Pipeline stealing data, locking computers, and requesting ransom. Colonial Pipeline paid the $5 Million ransom, but the effects of this attack will ripple through millions of businesses.

60% of small businesses that are victims of a cyber attack go out of business within six months. Cybercrime costs small and medium businesses more than $2.2 million a year. There was a 424% increase in new small business cyber breaches last year.

Businesses and organizations are struggling to cope with the effects of COVID-19, and the last thing they need is a cyberattack that puts them out of commission temporarily.

As COVID-19 forces larger numbers of businesses to take their operations online, the need for a strong cybersecurity platform becomes more crucial. In a typical office setting, a centralized security option can cover an office’s Wi-Fi and desktop computers.

Do you know how well your systems are protected when your employees work from home? 

We provide and support a multitude of cloud solutions from data backup and recovery, ransomware protection, email protection, training and support for  all types of systems from laptops to servers, to network devices. 

 

Initial contact for an emergency response is one hour or less guaranteed. A live person will answer your call.

We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

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